Email us directly at
support@dino-detective.app⏱ Response time
We aim to respond within 48 hours, usually faster on weekdays.
What we can help with
Technical support
Crashes, installation issues, restoring purchases, account questions.
Premium purchase support
Help with the one-time premium upgrade, receipts and refunds via Google Play.
Bug reporting
Found something odd? Tell us what happened and on which device — screenshots welcome.
Parent inquiries
Questions about privacy, child safety, age suitability and content choices.
General questions
Anything else — partnership ideas, press, feedback or a friendly hello.
Please do not include sensitive personal data (such as full address, payment details or your child’s personal information) in your first email. We will only ask for what is strictly necessary to help.